Restaurant Customer Value Calculator

Have you ever sat down and figured out just how much a happy customer is worth to your business? How about figuring out how much an Un-Happy Customer costs your business? If you have 20 seconds or so, just fill out this Happy Customer VS Un-Happy Customer Value Calculator. We think you will be surprised!

Average Ticket Price (for a single person)

Number Of Visits Per Month (typically 2)

Initial Value Of 1 Customer Per Year
The Average Customer Brings In 1.3 People With Them To Eat. Average Ticket equals 2.3 People. Total Gross Yearly Value Of Bringing In Just 1 New Customer
A Customer Will Stay With You For And Average Of 5 Years. Lifetime Value Of A New Customer
But Wait, There Is More! The Average Satisfied Customer Will Bring In At Least 1 New Referral Customer So Total Lifetime Value Of That 1 Satisified Customer Is A Staggering
Total Value of 10 Happy Customers
Total Value of 100 Happy Customers
Total Value of 500 Happy Customers

Loss Of A Happy Customer
How Many People Will They Tell On Average
Percent Of Negative Referrals That Do Not Become Customers (25%)
Cost Of Losing These Customers
Total Potential Cost Of Just One Unhappy Customer
Total Lost Value of 10 Unhappy Customers
Total Lost Value of 100 Unhappy Customers
Total Lost Value of 500 Unhappy Customers

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